Help centre
Getting started, billing, common questions, and how to reach support. API details live in Docs.
Connect WhatsApp
Embedded Signup, or a phone number id and token you already have.
Why did my quality rating drop?
Blocks and reports move the rating. The fix is who you message.
Raise the daily messaging limit
Meta raises the cap as the number earns it.
Why was my template rejected?
Category mismatch and vague variables are the common causes.
How do Meta message fees work?
Delivered templates, at Meta’s rate, with no Zyptos markup.
Assign a chat and leave a note
The inbox is shared. Assignment is a person.
Send a broadcast
Audience, message, schedule, then a clear Meta fee.
Set up a keyword reply
One word in, one reply out, inside the care window.
AI agent
Answers from your own notes, then a handoff. Coming soon.
Keyword replies versus flows
A single reply runs today. A multi-step canvas is coming soon.
Change your plan
Upgrade from Billing. Paid plans open Razorpay Checkout.
Top up the wallet
Meta’s fees are prepaid. The subscription does not include them.
Honour opt-out
STOP means stop, including the next broadcast.
Create your workspace
Start free, name the business, and open the inbox.
Contact support
Write from the contact page. Include the workspace name.