Inbox & team

Set up a keyword reply

One word in, one reply out, inside the care window.

Open Automations.
Add a keyword, such as price or cod.
Write the reply the customer should receive.
Turn it on.

When an inbound message contains that word, Zyptos sends the reply on the connected number. Free includes 3 keyword replies. Starter includes 5. Pro and Business do not cap them.

The visual flow builder is coming soon. Keyword replies are the path that runs today.

The AI agent and voice calling are coming soon as well. They do not answer chats yet.